Click on my ulaola after login. You’ll be directed to a page displaying your sales.
Here you can view the list of the orders submitted to your shop. The heading reports the order number, date, customer’s nickname, order’s total amount and payment status.
The complete detailed review of the order will appear by simply clicking on the order number: the sender’s name, his/her address and email, the shipping address and related details.
In the field notes you may find the additional requests and instructions from the customer, such as the specific delivery directions.
Received orders are displayed according to their status: paid or unpaid.
Unpaid orders: the status indicates that the payment transaction hasn’t been completed. Your product is still in the customer’s cart, a new payment procedure is required though.
If the order has been successfully submitted and regularly paid, two tickable check boxes will appear next to the paid status.
- Dispatched: tick this box and press confirm after shipping the order. ulaola will automatically notify- by email- the customer about the shipment of the goods.
- Cancelled: in case of the order processing procedure problems, a tick on this box will cancel the order. Following your confirmation, an automatically generated email message from ulaola will inform the purchaser of the order cancellation. In case you haven’t done it yet, we suggest you contact the customer personally before deleting the order, explaining the reasons for the cancellation.
All data can be arranged within different lists: by clicking on the headings, sales data will thus be sorted by order number, date, customer, amount and status. This function provides you with convenient lists, useful for both consultation and analysis.
In the buy section you will find the complete detailed review of the orders submitted by you to other ulaola sellers.
In this section you will find the sales commissions. For any further information about the payment, see also the section: ulaola rates.
Within 24 hours of completing the payment procedure, you will receive a downloadable PDF version of the relevant invoice.
Posted in: What is my ulaola?